Garrison Wynn Blog

Making Work Worth It

We’ve all seen him: that employee standing still amid a flurry of motion, with an expression that clearly says, “Why do I have this job?” These days, though, it’s no longer just the lone worker in a sea of busy people. Recently, I stood in line at a large airport’s Starbucks that was fortunate enough to have four employees. Three of them were watching the fourth do all the work. As they stood there wearing the increasingly commonplace face of indifference, it occurred to me that if this is part of the heavily predicted “new normal,” the future is likely to be very abnormal.